NORFOLK, Va. — Norfolk City Hall Opens to the Public by Appointment Only
Face masks and other COVID-19 protocols must be followed during visits
NORFOLK, VA – Norfolk said that city hall will reopen to the public by appointment only starting on November 12.
Access to the building has been limited because of the coronavirus pandemic.
No walk-ins are allowed. People have to schedule appointments ahead of time so that employees have time to clean and sanitize areas between visits.
The city said that virtual and phone meetings still are preferred when it comes to meeting people's needs. The in-person appointments are for requests that can't be handled over the phone, through email, or virtually.
Visitors should contact a specific department to make appointments in advance. Contact information for city departments can be found on Norfolk's website.
The city said only the person or people who need to attend the appointment should come. It provided this list of COVID-19 procedures that visitors have to follow:
- The public must enter through the doors on the Union Street side of the building and check in with security
- Face coverings are required, and physical distancing must be maintained
- The guard will administer a short COVID-19 health questionnaire
- Visitors will wait in a clean and sanitized waiting area until appointment
- The public must exit through the doors on the Civic Plaza side of the building
DMV Select located in City Hall is not open. Visit the DMV website to schedule an appointment at a full-service DMV location.
